We ship from Dubai to customers worldwide. Shipping options, costs and estimated delivery times are shown at checkout based on your destination.

UAE orders typically arrive within 1–2 business days. International delivery times vary by destination and will be shown at checkout.

Personalised pieces may require additional processing time. Once your order has been dispatched, you'll receive a shipping confirmation with tracking details.

International orders may be subject to import duties, taxes or customs charges depending on your destination. These are not included in your order total and are the responsibility of the recipient.

Once your order has been dispatched, you'll receive an email with a tracking link.

Every Arc piece is crafted from 925 sterling silver and finished in polished silver or 14K gold plating.

Yes. We only use natural gemstones — never lab-grown or synthetic. Each stone is unique, so slight variations in colour, tone and markings are part of its natural character.

Arc jewellery is designed in Dubai and crafted in India. Our personalised pieces are individually engraved in Dubai.

Arc jewellery is made to be worn. To help preserve the finish, avoid prolonged contact with water, perfume and lotions. Clean occasionally with a soft, dry cloth and store separately in a dry place when not in use.

Yes. Unworn, non-personalised pieces can be returned within 14 days of receiving your order. Items must be returned in their original condition and packaging.
Contact us at hello@arcjewellery.ae and we'll guide you through the return.

Because personalised pieces are made especially for you, we can't accept returns for change of mind. If your piece arrives damaged, faulty or different from what you ordered, please contact us at hello@arcjewellery.ae and we'll make it right.

Personalised pieces are engraved to order in Dubai. Choose your engraving on the product page and you'll see the available options before adding your piece to your bag.